Last updated: May 31, 2026

Wild Flour respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Wild Flour collects, uses, stores, and shares personal information when you visit our website, submit an order request, join our email list, register for a class or event, or contact us.

1. Who We Are
Wild Flour is a custom cake and dessert business based in Kamloops, British Columbia.

For questions about this Privacy Policy or how your personal information is handled, contact:
Wild Flour
Kamloops, British Columbia
Email: chefamanda.wildflour@gmail.com

2. Information We Collect
Wild Flour may collect personal information that you choose to provide, including:

• Name

• Email address

• Phone number, if provided

• Order request details

• Event date

• Pickup date and time

• Product selections

• Serving count

• Flavour preferences

• Dietary restrictions, allergies, or ingredient concerns

• Design details, themes, colour preferences, wording, and inspiration references

• Class or event registration details

• Payment-related information

• Messages, emails, or other communications you send to us

• Email signup preferences

We may also collect limited technical information automatically when you use the website, such as:

• IP address

• Device and browser type

• Pages visited

• Referring website

• Approximate location

• Cookie and analytics data

• Website interaction data

3. How We Use Your Information

• Wild Flour may use personal information to:

• Review and respond to order requests

• Confirm availability

• Prepare quotes and order details

• Communicate with you about your order, class, event, or inquiry

• Process payments

• Prepare and fulfill custom orders

• Manage class or event registration

• Send email updates if you have joined the list or otherwise consented

• Improve the website and customer experience

• Maintain business records

• Comply with legal, tax, accounting, and food safety obligations

• Protect against fraud, misuse, or security issues

4. Order, Class, and Dietary Information
Some information you provide may relate to dietary restrictions, allergies, or food sensitivities. Wild Flour collects this information only as needed to review, prepare, and communicate about your order, class, or event.

Please only provide dietary or health-related details that are relevant to the order or class request.

5. Email Marketing
If you join the Wild Flour email list, we may send occasional updates about seasonal drops, classes, events, and Wild Flour news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting Wild Flour directly.

Wild Flour will not sell your email address.

6. Cookies and Website Tracking
The Wild Flour website may use cookies and similar technologies to help the website function, understand site traffic, improve performance, and support marketing or advertising.

The website is built on Wix, which may use cookies and similar technologies for security, functionality, analytics, and site operation. Wix notes that additional cookies may also be placed by business tools, third-party apps, or integrations such as Google Analytics or Facebook/Meta advertising tools.

Depending on the tools enabled on the website, cookies or tracking technologies may be used by:

• Wix

• Google Analytics or other Google tools

• Meta/Facebook tools, such as the Meta Pixel

• Payment processors

• Email marketing tools

• Event, booking, or form tools

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

7. Analytics and Advertising Tools
Wild Flour may use analytics and advertising tools to understand website traffic, measure marketing performance, improve services, and show relevant content or ads.

These tools may collect or receive information from the website and use that information according to their own privacy policies. This may include information about your device, browser, pages visited, interactions, and general location.

Wild Flour does not control how third-party platforms use information once collected by those platforms.

8. Payments
If you pay for an order, class, or event online, payment information may be processed by third-party payment providers or Wix payment tools.

Wild Flour does not intentionally store full credit card numbers. Payment providers process payment information according to their own security and privacy practices.

9. How We Share Information
Wild Flour may share personal information only when reasonably necessary, including with:

• Website hosting and platform providers, such as Wix

• Payment processors

• Email marketing providers

• Analytics and advertising platforms, such as Google or Meta, if enabled

• Event, booking, or form tools

• Professional service providers, such as accounting, legal, or technical support

• Government, regulatory, or legal authorities if required by law

Wild Flour does not sell personal information.

10. How Long We Keep Information
Wild Flour keeps personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, communication, business records, legal requirements, tax and accounting obligations, dispute resolution, and legitimate business needs.

When personal information is no longer needed, it will be deleted, anonymized, or securely retained only as required or permitted by law.

11. How We Protect Information
Wild Flour takes reasonable steps to protect personal information from unauthorized access, use, disclosure, loss, or misuse.

However, no website, email system, payment system, or online transmission is completely secure. Please avoid sending highly sensitive information through website forms or email unless necessary.

12. Accessing or Correcting Your Information
You may contact Wild Flour to request access to, correction of, or deletion of your personal information, subject to legal and business recordkeeping requirements.

To make a privacy request, contact:
chefamanda.wildflour@gmail.com

Wild Flour may need to verify your identity before responding to certain requests.

13. Third-Party Links
The website may include links to third-party websites, platforms, payment pages, social media profiles, or external tools.

Wild Flour is not responsible for the privacy practices, content, or security of third-party websites or services. Please review their privacy policies before providing personal information.

14. Children’s Privacy
Wild Flour does not knowingly collect personal information from children without appropriate consent from a parent or guardian.

If a class, event, or order involves a child, the parent or guardian should submit any required information.

15. Changes To This Privacy Policy
Wild Flour may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

16. Contact
For privacy questions, requests, or concerns, contact:
Wild Flour
Kamloops, British Columbia
Email: chefamanda.wildflour@gmail.com